Privacy Policy

1. General

Meta Gas Innovations Pvt Ltd ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the MLB Godown App (the "App" or "Platform") for warehouse and inventory management.

By using the MLB Godown App, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal & Business Information

During registration and use of our services, we may collect:

Name, email address, and phone number.
Business details including company name and address.
GSTIN and other business licensing details (if applicable).

2.2 Inventory & Transaction Data

Inventory records, stock levels, and product information.
Transaction history and order details.
Warehouse management data and activity logs.

2.3 Usage Information

Log details such as IP address, device type, and timestamps.
Platform interactions, feature usage, and support queries.

2.4 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze platform usage, and improve our services. Users can manage cookie preferences through their device or browser settings.

3. How We Use Your Information

We use the collected data to:

Provide and maintain the warehouse and inventory management services.
Process and manage your inventory transactions and records.
Enhance platform functionality, security, and detect fraudulent activities.
Send notifications about service updates, new features, and important announcements.
Provide customer support and respond to your inquiries.
Comply with legal and regulatory requirements.
Improve our services based on usage patterns and feedback.

4. Information Sharing & Disclosure

We do not sell your personal or business data. However, we may share data in the following circumstances:

                    When We Share Your Information:
                    Service Providers: Cloud hosting providers, payment processors, and IT
                            service providers who help us operate the platform securely.
Legal Requirements: If required by law enforcement, government agencies, or
                            court orders.
Business Transfers: If MLB Godown App undergoes a merger, acquisition, or
                            sale of assets, your data may be transferred to the new entity.
With Your Consent: We may share information when you explicitly authorize
                            us to do so.

                

5. Data Security & Retention

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Your account credentials are encrypted, and we use secure protocols for data transmission.

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. User Rights & Choices

You have the following rights regarding your personal information:

Access & Update: You can review and update your profile information from your account settings within the app.
Data Portability: You can request a copy of your data in a commonly used format.
Data Deletion: You may request account and data deletion by contacting us at info@metagas.in. Please note that some data may be retained for legal or business purposes.
Marketing Preferences: You can opt out of promotional communications via the unsubscribe option in emails or through app settings.
Cookie Management: You can control cookies through your browser or device settings.

7. Third-Party Links

MLB Godown App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

MLB Godown App is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through an in-app notification. Your continued use of MLB Godown App after such modifications constitutes your acceptance of the updated policy.

We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.